Legal information

Privacy policy

Privacy policy

General provisions

“Personal data” means any information about a natural person who is identified or identifiable by one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity. Sometimes (depending on how the data is combined) personal data also includes the device’s IP address, location data, an online identifier and information collected through cookies and other similar technologies.


The Controller of personal data on the Website is My Funding Account P.S.A., Al. Wojciecha Korfantego 138A, 40-156 Katowice, Poland, KRS: 0001023771, NIP: 6343021306, REGON: 524681980.


Provider’s contact details: the e-mail address for contacting the Provider is support@mfatraders.com.


Personal data will be processed for the purposes of, and to the extent related to, the provision of services by and through the Provider. The Controller shall use its best endeavours to ensure that the personal data provided to it is protected against unauthorised access by third parties or unauthorised use, while at the same time ensuring the smooth functioning of the Website.

Scope, basis and purpose of the data processed

The Provider processes the following personal data:


Use of the Services:


• name, surname, date of birth, NIP, REGON, PESEL, bank account number, telephone number, e-mail address, address of residence / registered office;

• data necessary for Customer verification: biometric data, image, transaction history, connections with high-risk countries within the meaning of AML regulations.


Contact with the Controller: e-mail address and other data provided voluntarily in the body of the message.


The provision of personal data is voluntary, but some data is necessary in order to register on the Website and use the Services.


We process data on the following legal grounds:

• Art. 6(1)(b) GDPR – for the performance of the contract;

• Art. 6(1)(c) GDPR in connection with tax legislation and the Accounting Act – for the purpose of tax settlements, keeping accounting records and fulfilling AML obligations;

• Art. 6(1)(f) GDPR – for the purpose of establishing, pursuing and defending against claims and monitoring security on the Website;

• Art. 6(1)(a) GDPR – for the purpose of performing the Brokerage Service, providing the MFA Trader service and sharing the Customer’s data with trading partners.


As part of the Website, the Provider also requires a legal entity to indicate the person who will act on behalf of the Entrepreneur. In such a case, we process data such as: name and surname, place of work, job position and e-mail address. The legal basis for processing this data is Art. 6(1)(b) GDPR, i.e. the performance of the contract.


If your data has been provided to the Controller against your will, please contact the Controller immediately. If the User refuses to provide the necessary data, the Controller may refuse to provide the Services.


The personal data Controller is also an obliged institution within the meaning of the Act on Counteracting Money Laundering and Terrorist Financing (AML) and processes personal data to the extent indicated therein. It is mandatory for the Customer to undergo AML verification (and provide the required data). Depending on the situation, the scope of required data may increase (if any risk factors are identified).

Data storage period

Dane zapisane w ramach Sekcji Klienta będą przetwarzane do momentu usunięcia Konta (samodzielnie przez Klienta lub przez Administratora po upływie 6 lat od ostatniego logowania).

Dane przetwarzane w celu dokonania rozliczeń podatkowych przetwarzamy przez okres wymagany przepisami prawa nakazujący Administratorowi przechowywanie ksiąg podatkowych (do czasu upływu okresu przedawnienia zobowiązania podatkowego, chyba że ustawy podatkowe stanowią inaczej) lub rachunkowych (zazwyczaj 6 lat liczone od momentu dokonania zakupu).

Dane przetwarzane w związku z uzasadnionym interesem Administratora przetwarzane są przez okres istnienia prawnie uzasadnionego interesu realizowanego przez Administratora, nie dłużej jednak niż przez okres przedawnienia roszczeń w stosunku do osoby, której dane dotyczą, chyba że w tym czasie dojdzie do wszczęcia postępowania sądowego. Okres przedawnienia roszczeń określają przepisy prawa, w szczególności polskiego kodeksu cywilnego.

Dane przetwarzane na podstawie zgody przetwarzamy do czasu jest wycofania, chyba że pomimo wycofania zgody Dostawca posiada inną podstawę prawną przetwarzania danych.

Użytkownik może żądać usunięcia swoich danych jeżeli są już zbędne do realizacji zawartych i wykonanych umów, a ich dalsze przechowywanie nie jest uzasadnione uprawnieniem Administratora wynikających z obowiązujących przepisów. Żądanie usunięcia danych oznacza także żądanie usunięcia Sekcji Klienta. Usunięcie Sekcji Klienta nie oznacza trwałego i pełnego usunięcia danych Klienta – ze względu na wymogi prawne, Administrator w swoich zasobach przechowuje niektóre z danych osobowych Klienta.

W zakresie danych, do których zastosowanie mają przepisy AML, Administrator posiada wymóg przechowywania danych przez 5 lat od pierwszego dnia roku następującego po roku, w którym ustały transakcje lub stosunki gospodarcze z danym klientem. Okres ten może zostać przedłużony o kolejne 5 lat na żądanie właściwego organu.


The data stored within the Customer Section will be processed until the Account is deleted (either by the Customer or by the Controller 6 years after the last login).


Data processed for tax settlement purposes is processed for the period required by the laws obliging the Controller to keep tax records (until the expiry of the limitation period for the tax liability, unless tax laws provide otherwise) or accounting records (usually 6 years from the date of purchase).


Data processed in connection with the legitimate interest of the Controller is processed for as long as the legitimate interest pursued by the Controller exists, but no longer than the limitation period for claims against the data subject, unless legal proceedings are initiated within this period. The limitation period for claims is determined by law, in particular the Polish Civil Code.


Data processed on the basis of consent is processed until consent is withdrawn, unless, despite the withdrawal of consent, the Provider has another legal basis for processing the data.


The User may request the deletion of their data if it is no longer necessary for the performance of the concluded and executed contracts and its further storage is not justified by the Controller’s rights under the applicable legislation. A request for deletion of data also means a request for deletion of the Customer Section. Deletion of the Customer Section does not mean permanent and complete deletion of the Customer’s data – due to legal requirements, the Controller retains some of the Customer’s personal data in its resources.


With regard to data subject to AML regulations, the Controller is required to keep the data for 5 years from the first day of the year following the year in which the transactions or business relationship with the Customer ended. This period may be extended by a further 5 years at the request of the competent authority.

Recipients of the data

Recipients of the data may be entities authorised to receive the data on the basis of applicable law, including the competent judicial authorities. Recipients of the data may also include: telecommunications companies, banks, postal operators, companies providing technical services to the Controller and the hosting provider.


The Controller uses the services of third parties for the operation of this website. Appropriate data processing or data sharing agreements have been concluded with these entities, each of which has its own privacy policy.


• Sum and Substance Ltd., incorporated and registered in England, reg. no. 09688671, registered office: 30 St. Mary Axe, London, England, EC3A 8BF – the platform through which we verify Customers. The platform collects biometric data, image data, document information, transaction history and other data necessary for AML verification. During verification, data may be profiled and decisions on the outcome of the verification may be made by automated means. More information: https://sumsub.com/privacy-notice-service/


• Match-Trade Technologies LLC, a company limited by shares, incorporated in Delaware, United States, with its registered office at 2372 Morse Ave, Irvine, CA 92614, United States – a provider enabling the creation of accounts on the trading platform and the Client Panel. More information: https://match-trade.com/privacy-policy/


Please read the privacy policies of these entities. Customers will be informed of the details no later than when they start using the Trading Platform.


The Controller may transfer or make personal data available to third parties when: the Customer consents to it; it is justified by law; it is necessary to provide the service ordered by the Customer – i.e. in connection with the need to perform the contract.


The Controller also uses a number of tools related to marketing and statistical activities and to improving the functioning of the Website. Not all tools collect personal data, but some of them track the user’s activity on the site and record the IP address or the location from which the user accesses it.


Below is a list of the tools we use:


a) Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401 – provider of a tool used to automate the Website. Among other things, Zapier collects the IP address, ISP, referring/exit page URLs, device identifiers and crash data. Data is transferred to and processed in the United States. More information: https://zapier.com/privacy


b) GetResponse S.A., with its registered office in Gdańsk, al. Grunwaldzka 413, 80-309 Gdańsk, KRS 0000942075, NIP 9581468984 – communication tool (autoresponder). GetResponse may collect data such as contact details and content entered into the tool. Data may be transferred outside the EEA. More information: https://www.getresponse.com/legal/privacy


c) ActiveCampaign, LLC, 1 North Dearborn Street, 5th Floor, Chicago, IL 60602 – communication tool (autoresponder). ActiveCampaign may collect data on the type of browser used, access time, pages viewed, IP address, general location and the site the user visited before using the tool. Data may be transferred outside the EEA. More information: https://www.activecampaign.com/legal/privacy-policy


d) LINK Mobility Poland sp. z o.o., ul. Toszecka 101, 44-100 Gliwice, NIP: 969-156-67-36 – SMS tool. It processes data related to the content of communications, such as e-mails, voice messages, SMS/MMS, etc., as well as contact data. The entity does not exclude transferring data to third countries. More information: https://www.smsapi.pl/polityka-prywatnosci


e) Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland – we use a number of tools provided by Google:

• Google Analytics – we use data on the effectiveness of marketing campaigns; this tool allows us to determine web usage preferences.

• Google Ads – a tool used in advertising campaigns. We analyse behaviour on our website, such as products viewed and time spent on the site, in order to provide more personalised offers.


• Google Tag Manager – enables the monitoring of various events on the website, such as clicks, scrolls and form submissions, allowing for a more accurate analysis of user behaviour. The tool itself does not collect or process personal data. It is a tool for managing tags and tracking code on a website.


• Google Workspace – a suite of online tools and services created by Google, designed to facilitate teamwork and business management in the cloud. It helps, for example, with sharing documents and organising online meetings. This tool processes the data entered into the service, e.g. to organise an online meeting.


• Google Search Console – a tool that allows webmasters to monitor, analyse and optimise their website’s visibility in Google search results.


Data may be transferred and stored outside the EEA, mainly in the United States. More information on the privacy policy for the above-mentioned tools: https://policies.google.com/privacy?hl=en


f) Meta Platforms Ireland Limited, ATTN: Privacy Operations, Merrion Road, Dublin 4, D04 X2K5, Ireland – Meta Pixel: an analytics tool that tracks user behaviour while using the Website and helps us understand how users use the Website. The Pixel tracks user activity after leaving the Website, which allows us to adapt our content and offers. Data may be transferred and stored outside the EEA, mainly in the United States. More information: https://www.facebook.com/privacy/policy/


g) Bitly Europe GmbH, Am Lenkwerk 13, 33609 Bielefeld, Germany – link shortening tool that recognises website traffic. It may collect data such as the IP address, time and date of use, browser type, operating system and language. It does not exclude the transfer of data outside the EEA. More information: https://bitly.com/pages/privacy


h) Microsoft Ireland Operations Limited, Attn: Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland – a tool that tracks how users navigate the site, where they click and which elements attract their attention. It allows users to be segmented according to various criteria, enabling analysis of behaviour within specific user groups. Data may be transferred outside the EEA. More information: https://privacy.microsoft.com/en-gb/privacystatement


i) Calendly.com – online calendar integration tool; data may be sent to third countries. More information: https://calendly.com/privacy

j) Discord Inc., 444 De Haro Street, Suite 200, San Francisco, CA 94107, USA – communication tool. It collects data entered while using the tool. More information: https://discord.com/privacy

Data storage period

Recipients of the data

Profiling

The Controller may use profiling for marketing purposes, to serve Customers more efficiently, to improve the functionality of the Website and for statistical purposes. Decisions taken by the Controller on the basis of profiling do not concern the conclusion or refusal to conclude a contract or the possibility of using the services, unless the Customer consents to automated decision-making based on profiling. Consenting to automated decision-making based on profiling means that the Customer may receive a special offer, a discount, an additional service, a reminder about unfinished purchases or a reminder about deposits.


Customers subject to AML verification may be profiled and, in certain situations, decisions regarding the verification of a particular Customer may be made by automated means. However, it is possible to appeal against a decision made in this way and request verification by a human.

Rights of the data subject

The Customer has the right to:

1) access their personal data, i.e. to obtain confirmation from the Controller as to whether their personal data is being processed, and information about such processing;

2) rectification of data, if the data processed by the Controller is incorrect or incomplete;

3) request the Controller to delete the data, whereby the Controller may refuse to delete the data if it has further grounds for processing it;

4) request the Controller to restrict data processing, whereby the Controller may refuse to restrict processing if it has further grounds for processing the data;

5) data portability, i.e. the right to receive the personal data provided to the Controller and transmit it to another controller;

6) object to the processing of data based on the legitimate interest of the Controller or to the processing of data for direct marketing purposes;


7) lodge a complaint with the Polish supervisory authority or with the supervisory authority of another Member State of the European Union competent for the data subject’s place of habitual residence or work, or for the place of the alleged infringement of the GDPR. In the Republic of Poland, the supervisory authority is the President of the Personal Data Protection Office;


8) withdraw consent given in relation to data processing at any time (without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal).


To exercise their rights, the Customer should contact the Controller at the e-mail address indicated at the top of this Privacy Policy.


The Controller will respond to all requests without undue delay and no later than 30 days after receiving the request. Where a response requires a longer analysis, the Controller will inform the Customer of the extension and the reasons for the delay.

Transfer of data outside the EEA

The Controller transfers personal data outside the European Economic Area (EEA).


Recipients located outside the EEA are identified above in the “Recipients of the data” section.


The European Commission has formally confirmed that the United Kingdom of Great Britain and Northern Ireland provides an adequate level of protection of personal data.


Data is also transferred to the United States. Most of our recipients have servers in the EU; however, due to the nature of the Website’s operation, we cannot rule out that Customer data will be transferred outside the EEA. This may involve the risk of data loss, unauthorised modification, breach of confidentiality or identity theft.


The entities whose services we use operate globally and declare compliance with the GDPR and ensuring the security of personal data.

Cookie policy

The Portal does not automatically collect any information except that contained in cookies. Cookies are information stored in the form of text files, sent by a server and saved on the device of the person visiting the Portal website, e.g. on the hard drive of a computer or laptop or on the memory card of a mobile phone. Cookies usually contain the name of the website they come from, how long they are stored on the end device and a unique number.


Cookies are used to:

a) adapt the content of the Portal’s web pages to the Customer’s preferences;

b) create statistics that help us understand how Portal Customers use the websites, so that we can improve their structure and content;

c) maintain the Website Customer’s session (after logging in), so that the Customer does not have to re-enter their login and password on each sub-page of the Portal.


The Website uses two basic types of cookies: “session” cookies and “persistent” cookies. “Session” cookies are temporary files stored on the User’s end device until logging out, leaving the website or closing the software (web browser). “Persistent” cookies are stored on the Customer’s end device for the time specified in the cookie parameters or until they are deleted by the Customer.


The Website uses the following types of cookies:

a) “essential” cookies, enabling the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website;

b) cookies used for security purposes, e.g. to detect authentication abuse on the Website;

c) “performance” cookies, enabling the collection of information on how the Website’s pages are used;


d) “functional” cookies, enabling the Website to “remember” the settings selected by the Customer and personalise the Customer’s interface, e.g. with regard to the chosen language or region of origin, font size, website appearance, etc.;


e) “advertising” cookies, enabling the delivery of advertising content more tailored to Customers’ interests.


In many cases, web browsers allow cookies to be stored on the Customer’s end device by default. Customers may change their cookie settings at any time. Detailed information on the possibilities and methods of handling cookies is available in the web browser settings. A Customer visiting the Website for the first time will be asked which cookies they would like to accept and which they do not consent to.


Restricting the use of cookies may affect some of the functionality available on the websites. Cookies placed on the Website Customer’s end device may also be used by advertisers and partners cooperating with the operator.

Changes to the Privacy Policy

The Controller reserves the right to change the content of the Privacy Policy at any time. The new content of the document will then be posted under the Privacy Policy tab on the Website, and the previously applicable content will be posted below as a downloadable document, indicating the date until which it was applicable.